At humhum, we are committed to protecting the privacy of our members. This Privacy Policy outlines the types of information we may collect from users of our web app, how we use and share that information, and the measures we take to protect it.
If you do not provide your information when requested, you may not be able to use our Services if that information is necessary to provide you with our Services or if we are legally required to collect it.
Information you provide
Registration and Profile Information. When you sign up for an account and register to use our Services, we ask you for your name, email address, phone number, date of birth, gender and gender preference, pronouns, a profile photo, a blurb about you, where you are located, information about your dating preferences, and other information.
Payment Information. When you add a credit card or payment method to your account a third-party service provider that handles payments for us will receive your payment card information.
Communications. If you contact us directly, we may receive additional information about you. For example, when you contact us for support, we will receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide. When we send you emails, we may track whether you open them to learn how to deliver a better customer experience and improve our Services.
Careers. If you decide that you wish to apply for a job with us, you may submit your contact information and your resume online. We will collect the information you choose to provide on your resume, such as your education and employment experience. You may also apply through LinkedIn. If you do so, we will collect the information you make available to us on LinkedIn.
Information we collect when you use our Services
Location Information. We infer the general physical location of your device and the geographic regions our Users come from. For example, your internet protocol ("IP") address may indicate your general geographic region.
Device Information. We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.
Usage Information. To help us understand how you use our Services and to help us improve them, when you use our Services, we automatically receive information about your interactions with our Services, like the pages or other content you view, people you meet, feedback and intentions for connecting further with the people you meet, etc.
Information from Cookies and Similar Technologies. We and third-party partners collect information using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services.
Please review your web browser's "Help" file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from our Services, you may not be able to utilize the features of our Services to their fullest potential.
Information We Receive from Third Parties.
Other third parties. We may receive additional information about you from third parties such as data or marketing partners and combine it with other information we have about you.
User Onboarding or Profile Information. We use the information we collect to provide users with a personalized experience on our web app. Our Services are social services in which we pair you to other compatible Users. Your name, age, city, pronouns, blurb, and other profile information will always be viewable by other Users with whom you are paired. You may also share your phone number with Users you are reciprocally connected with. We are not responsible for the other Users' use of available information, so you should carefully consider whether and what to post or how you identify yourself on our Services.
We may also use the information we collect for research and analysis to improve our web app and the services we provide.
Affiliates. We may share any information we receive with our affiliates for any of the purposes described in this Privacy Policy.
Vendors and Service Providers. We may share any information we receive with vendors and service providers retained in connection with the provision of our Services.
Marketing. We do not rent, sell, or share information about you with nonaffiliated companies for their direct marketing purposes, unless we have your permission.
Analytics Partners. We use analytics services to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources.
Advertising Partners. We work with third-party advertising partners to show you ads that we think may interest you. These advertising partners may set and access their own cookies, pixel tags and similar technologies on our Services and they may otherwise collect or have access to information about you which they may collect over time and across different online services.
As Required By Law and Similar Disclosures. We may access, preserve, and disclose information about you if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others' rights, property, or safety. For the avoidance of doubt, the disclosure of information about you may occur if you post any objectionable content on or through our Services.
Merger, Sale, or Other Asset Transfers. We may disclose and transfer information about you to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our business or assets.
We may share non-personal information, such as aggregate data or anonymized data, with third parties for research and analysis or for marketing and advertising purposes.
Consent. We may also disclose information from or about you or your devices with your permission.